Right of return

Warranties and right of cancellation

If for any reason you are not satisfied with the product received, you can change or be refunded. You will have 14 days from the date of delivery of the products to exercise the right of withdrawal, in the manner indicated in art. 6. Return items must be returned together with the transport document, which goes behind the written motivation for the return. It is strongly recommended the shipment by registered mail. Shipping costs are charged to you, except if you received defective products, damaged or incorrect. Parthenogen SAGL, upon receipt of the returned item, will refund the amount paid.

For information you can contact Customer Care by sending notice to the e-mail ‘sales@parthenogen.ch’ or the address below which will also be sent the products with costs charged to you:

Parthenogen SAGL
Piazza Indipendenza 11
6900 Lugano (CH), Switzerland